This privacy policy explains how we collect, use, share and protect your personal information when you use our multi-vendor ecommerce portal (the "Saron Mall") that connects local vendors and local buyers. This policy applies to all users of the portal, whether they are vendors, buyers, or visitors. By using the portal, you agree to this policy and consent to our processing of your personal information as described herein.
What information do we collect?
We collect different types of information depending on how you use the portal.
- If you register as a vendor, we collect your name, email address, phone number, business name, business address, business category, bank account details, and any other information you provide to create your vendor profile and list your products or services on the portal.
- If you register as a buyer, we collect your name, email address, phone number, delivery address, payment method details, and any other information you provide to create your buyer account and place orders on the portal.
- If you visit the portal without registering, we collect your IP address, browser type, device type, operating system, referring URL, pages visited, time spent, and other anonymous statistical data about your use of the portal.
- We also use cookies and similar technologies to collect and store information about your preferences and settings, such as your language, currency, location, and login status. You can manage your cookie preferences in your browser settings.
How do we use your information?
We use your information for various purposes related to the operation and improvement of the portal, such as:
- To provide you with the features and functionality of the portal, such as enabling you to browse products or services, communicate with vendors or buyers, place orders, make payments, receive deliveries, leave reviews, and access customer support.
- To verify your identity and prevent fraud or unauthorized access to your account or the portal.
- To process your transactions and fulfil your orders.
- To communicate with you about your account, orders, transactions, feedback, promotions, updates, and other relevant information.
- To analyse and improve the performance, usability, security, and quality of the portal.
- To comply with legal obligations and enforce our terms of service and other policies.
How do we share your information?
We share your information with third parties only when necessary to provide you with the services of the portal or when required by law. For example:
- We share your information with vendors or buyers when you engage in transactions or communications on the portal. For instance, if you are a buyer, we share your name, delivery address, phone number, and order details with the vendor who will deliver your order. If you are a vendor, we share your name, business name, business address, phone number, and product or service details with the buyer who will place an order from you.
- We share your information with payment service providers who process your payments on the portal. For instance, if you pay by credit card or debit card, we share your card details with Stripe,
our payment gateway partner.
- We share your information with delivery service providers who deliver your orders on the portal. For instance, if you choose to have your order delivered by courier, we share your name, delivery address, phone number, and order details with DHL, our delivery partner.
- We share your information with analytics service providers who help us measure and improve the performance, usability, security, and quality of the portal. For instance, we use Google Analytics to collect and analyse anonymous statistical data aboutyour use of the portal.
- We share your information with law enforcement authorities or regulators when required by law or when necessary to protect our rights or interests.
How do we protect your information?
We take reasonable measures to protect your information from unauthorized access, use, disclosure,
modification, or destruction. For example:
- We use encryption technology to secure your data in transit and at rest.
- We limit access to your data to authorized employees, contractors, and partners who need it to perform their duties.
- We conduct regular security audits and reviews to monitor and enhance our security practices.
What are your rights and choices?
You have certain rights and choices regarding your information on the portal, such as:
- You can access, update, correct, or delete your account information at any time by logging into your account and editing your profile settings.
- You can opt out of receiving promotional emails from us by clicking on the unsubscribe link in
the email or by contacting us at info@saronmall.com.
- You can request a copy of your personal information that we hold by contacting us at info@saronmall.com.
- You can object to or restrict our processing of your personal information for certain purposes by contacting us at info@saronmall.com.
- You can lodge a complaint with your local data protection authority if you believe that we have violated your privacy rights.
How do we update this policy?
We may update this policy from time to time to reflect changes in our practices or the law. We will notify you of any material changes by posting the updated policy on the portal and sending you an email. Your continued use of the portal after the update constitutes your acceptance of the revised policy.
Certainly! Below is a sample Privacy Policy content that you can include in your app’s Permissions Declaration Form for location permissions on the Google Play Console:
Our app requests access to location information in the background. We take user privacy seriously and want to transparently communicate how we handle this sensitive data. This Privacy Policy outlines how we collect, use, and protect location information.
Core Functionality: Our app uses background location data to provide essential features. For example:
No Advertising or Analytics: We do not use background location data for advertising or analytics purposes.
By using our app, users agree to the terms outlined in this Privacy Policy. For any questions or concerns, please contact us at info@saronmall.com
How can you contact us?
If you have any questions or comments about this policy or our privacy practices, please contact us at:
Saron Mall
Email: info@saronmall.com
Phone: +91 7010345538
